What do I do if I lose my child or group?


Any child who is separated from their parent or guardian will be presented to a security officer and escorted to the Information Booth, located just inside the front entrance. Security will remain with the child until the parents are located. If you find a child who has been separated from their group please take them to the nearest TRF staff member or shoppe owner for assistance.

Tips to prevent unplanned separation

  • Make sure everyone in your group has contact phone numbers.
  • If you have young children we highly recommend giving the child something with your contact information on it JUST IN CASE they get separated from the group. This can be anything from a sticker with your contact number to a small card they have in their pocket.
  • Have your group pre-plan meet up times and locations if you plan to split up.
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