Expectations and Objectives
Our goal is to improve characterization, demeanor, and customer service skills of all costumed Actor/Employees. Actor/Employee is defined as any TRF participant who appears in costume and interacts with our patrons. We aim to give all Actor/Employees the mandatory skills needed to enhance the immersive experience of TRF by way of instituting a training and maintenance regiment in the use of the King's English and Dialect skills for every costumed Actor/Employee at TRF.
Expectations of Participants
· Appropriate use of the King's English
· Use of appropriate Dialect - Standard British, Cockney, Spanish, French, Scottish, German, Eastern European
· Demonstrable Patron contact skills - Greeting, Reverence, Trade Knowledge, Parting
· Enter into and exit from of any non-scripted association with a Patron.
· Appear comfortable in the environment, and make others feel comfortable as well
· Develop and use an effective, entertaining hawk to gather Patrons
· Ability to deal with situations that do not happen as planned during Patron interactions.
· Creating a memorable and entertaining character using vocal, physical and costume tools, while staying within the parameters set by TRF